Frequently Asked Questions
Do you ship Overseas?
We ship globally with particular focus on United Kingdom, Singapore, Hong Kong, United Arab Emirates, Australia & New Zealand
How long will it take to get my order?
Please refer our shipping policy for more details.
Will my order be tracked and shipped?
Yes, it will. You will receive a tracking number upon your order being dispatched.
Can I request a refund or return the product?
We offer free 60 day returns to all customer on their first order, if you are not happy with the product simply email us and we will refund your money on first order, no questions asked. Please refer our returns policy for more details.
Where are the products shipped from?
All our products are shipped from our warehouse in Hong Kong.
How do subscriptions work?
When you purchase a subscription, you’ll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely, and you’ll be charged for each of these deliveries. Subscriptions will auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it through your account login. If you want to cancel or change the frequency of your subscription, you can do it at any time.
Can I take OMSORG NMN with my existing medications?
NMN is a natural dietary supplement and is not commonly known to react with any medication.
However, we always recommend consulting your medical practitioner before commencing.
We are not able to provide any medical advice to customers.
What’s the stability and purity of OMSORG NMN?
We guarantee the integrity of our NMN with comprehensive testing, demonstrating market leading standard purity (>99%) through third party testing.
What does OMSORG NMN taste like?
The OMSORG NMN powder is slightly zingy/acidic, kind of like vitamin C powder.
A little “bitter” – but not unpleasant.
When to take my OMSORG NMN Supplement?
Optimal Time: It’s most effective when taken on an empty stomach, first thing in the morning. This ensures maximum potential absorption and utilisation by your body.
How long does NMN take to start working?
There is no “normal timeline” for the full effects of NMN to be realised, this is for a number of reasons:
Varied Effects: NMN’s potential benefits can target different aspects of health, and the timeframe for seeing those benefits might differ.
Individual Factors: Age, overall health, diet, and dosage can all influence how quickly you might experience any effects.
Early Markers: Some studies suggest potential changes in specific markers, like blood sugar control, within a few weeks to months of NMN supplementation.
Long-Term Focus: For broader effects on aging, cellular function, or cognitive function, it could take considerably longer, potentially several months or even a year.
Here’s what to consider:
Focus on Consistency: Like many supplements, NMN is likely best viewed as a long-term strategy for promoting well-being, not a quick fix. Consistency is key for potential benefits to accumulate.
Manage Expectations: Don’t expect immediate or dramatic changes. Openly discuss your expectations with your doctor before starting NMN.
Based on literature and the results of many customers, we suggest the following to be a good guide:
Day 1-15: Energy, memory and cognition
Day 15-60: Insulin sensitivity
Day 60-180: Rate of cellular ageing
How do I take NMN sublingually?
Sublingually means letting the supplement dissolved under the tongue, so it can be absorbed directly into your bloodstream for maximum efficacy.
To take sublingually, place a scoop of the powder under the tongue. And let the powder remain there for 4-5minutes whilst it dissolves. It might not dissolve fully, so after 5min, simply wash it down with water.
What’s the stability and purity of OMSORG Resveratrol?
We guarantee the integrity of our Resveratrol with comprehensive testing, demonstrating market leading standard purity (>99%) through third party testing.
What does Resveratrol taste like?
Resveratrol powder typically has a slightly bitter taste with hints of earthiness.
When to take OMSORG Resveratrol supplement?
Optimal Time: It’s most effective when taken on an empty stomach, first thing in the morning. This ensures maximum potential absorption and utilisation by your body.
How long does Resveratrol take to start working?
The time it takes for resveratrol supplements to work can vary depending on several factors, including the individual’s health status, the dosage of the supplement, and their overall lifestyle. Here are some general considerations:
- Short-Term Effects: Some people may experience immediate or short-term effects after taking resveratrol supplements, such as improved mood, increased energy levels, or reduced inflammation. However, these effects are typically subjective and may not be noticeable for everyone.
- Long-Term Benefits: Many of the potential health benefits associated with resveratrol supplementation, such as improved cardiovascular health, enhanced cognitive function, and longevity, may take longer to manifest. It may require consistent use of the supplement over weeks or even months to see significant changes in health outcomes.
- Dosage: The effectiveness of resveratrol supplements may also depend on the dosage. Higher doses may produce more pronounced effects, but it’s essential to follow recommended dosage guidelines and consult with a healthcare professional to avoid potential side effects or interactions with other medications.
- Individual Variability: Individuals may respond differently to resveratrol supplementation based on factors such as age, genetics, underlying health conditions, and lifestyle factors like diet and exercise. Some people may experience noticeable benefits sooner than others.
- Combination with Other Compounds: Resveratrol supplements are often combined with NMN & TMG or nutrients that may enhance their bioavailability or synergistic effects. These combinations could affect how quickly one experiences the benefits of resveratrol supplementation.
It’s important to keep in mind that while resveratrol has shown promise in preclinical and some clinical studies for various health benefits, more research is needed to fully understand its mechanisms of action and long-term effects in humans.
Can I mix your products in a smoothie?
Yes, you can. We recommend that smoothie is cold, so that it doesn’t disturb the efficacy of the ingredients.
Can I take your products while pregnant or breastfeeding?
We highly recommend consulting your doctor before commencing any new supplement whilst pregnant or breastfeeding and its always best to be observe caution. For that reason, we recommend not taking NMN supplement whilst pregnant or breastfeeding.
Can I buy OMSORG from any retail locations?
We only sell our products directly to customers online.
Can I buy wholesale quantities of OMSORG products to stock in my store?
Unfortunately, no, we do not offer our products to wholesalers.
Where are your products manufactured?
All our products are currently manufactured and packaged in China, developed in Australia, and third party tested in other countries. In fact, all NMN that you see on the market is produced in China.
Sometimes you see ‘Australian-made’, but this refers to it being packaged, not produced, not manufacturing of ingredients.
Currently, the TGA does not permit the manufacturing and sale of NMN from within Australia, so any company claiming to have Australia-made products is doing so illegally. The TGA does however allow Australian consumers to purchase and consumer these supplements from overseas.
Our Australian team visits and audits every manufacturing facility in-person, and we maintain strict testing standards throughout our supply chain using Australian laboratories. Producing in China helps us offer competitive pricing.