Shipping Policy
Shipping Destinations
We ship globally with particular focus on the following countries where we offer ordering in their local currency:
- Singapore
- Australia
- New Zealand
- United Kingdom
- Hong Kong
- United Arab Emirates
Free Standard Shipping for following countries*
We offer free standard shipping to the following countries on order values above:
- Australia: 100 AUD
- Singapore: 90 SGD
- New Zealand: 100 NZD
*Express shipping costs extra. Free standard shipping only available for orders 1000 AUD or lower (or equivalent in local currency). This offer is not available to business customers.
Estimated Delivery Times
Please note that delivery times are estimates and do not include weekends and public holidays. At checkout you will receive estimated delivery days based on your location.
- Australia: 9-12 business days
- New Zealand: 9-12 business days
- Singapore: 5-8 business days
- United Kingdom: 9-12 business days
Customs Duties and Taxes
Please note that customs duties will apply for all orders above 1000 AUD or the equivalent in local currency. It is the responsibility of the consumer to pay any import duties and relevant taxes, which vary for all countries.
Manufacturing and Shipping
All our products are manufactured in China and shipped globally from our Hong Kong warehouse. All orders are processed by our warehouse for shipment within 1-2 business days. Tracking information will be provided for all orders.
Delays and Issues
We strive to ensure timely delivery of your orders. However, in case of any delays or issues, please contact us at [email protected]
Thank you for shopping with us!